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Baggage Guidelines

Baggage Guidelines

UGANDA AIRLINES offers a range of baggage services for Economy and Business class passengers. This section provides helpful information about definitions, allowances and dimensions of allowed checked and unchecked baggage.

BAGGAGE DEFINITIONS

BAGGAGE includes such articles, effects and other personal property of the passenger that is appropriate for wear, use, comfort or convenience in connection with the trip. It includes both checked and unchecked baggage. Passengers are advised not to keep valuables, cash, jewelry, important documents and precious items in their checked baggage.

CHECKED BAGGAGE is the baggage of which an airline takes sole custody, and for which airline has issued a baggage tag.

UN-CHECKED BAGGAGE means hand baggage, which remains in passenger’s own custody.

BAGGAGE TAG is a document issued by the airline solely for identification of checked baggage. The strap portion of the baggage tag is attached to checked baggage, and the baggage identification tag portion is given to the passenger.

LIMITED RELEASE TAG is a tag used for checked baggage of the passenger in case the baggage is found open, torn, perished, damaged, fragile or improperly packed. This tag limits the liability of the airline.

Weight & Dimension of Hand Carry Baggage Allowed in Cabin

Class of Travel Size
Economy 07KG MAX (20h x 9L x 13.50 w)cms
Business 07KG MAX (20h x 9L x 13.50 w)cms & One small Brief Case 05 KG


BAGGAGE RULES AND RESTRICTIONS

  • For the safety of our passengers and aircraft, passengers are prohibited from carrying the following items in either checked or hand baggage:
  • Explosives, munitions, fireworks, and flares
  • Security-type cases/boxes incorporating goods such as lithium batteries or pyrotechnics
  • Compressed gases (flammable, non-flammable, or poisonous) such as butane, propane, aqualung cylinders, lighter fuels, or refills
  • Oxidizing substances such as bleaching powder and peroxides
  • Flammable liquids such as paints and adhesives
  • Flammable solids such as safety matches and articles which are easily ignited
  • Poisons such as arsenic, cyanides, or insecticides
  • Radioactive Materials
  • Corrosive materials such as mercury (which may be contained in thermometers or blood pressure gauges,) acids, alkalis, and wet cell batteries
  • Any other substances which, during a flight, present a danger not covered above, such as magnetized, offensive, or irritating materials
  • Lighters (butane, absorbed fuel, electric, battery-powered, and novelty lighters) are not to be carried in the carry-on and checked baggage.
  • In addition, passengers are not allowed to carry the following items in their hand baggage for passengers’ safety and security reasons. To minimize inconvenience, you are advised to check-in or put these items in your checked baggage instead
  • Knives (including hunting knives, swords, and pocket knives)
  • Scissors and any other sharp/bladed objects (e.g. ice-pick, nail clippers) considered illegal by local law.
  • Do ensure that all your bags are properly labeled, both inside and outside. Include your full name, home and destination addresses and telephone contact information, and remove old destination tags and labels.
  • Free Baggage Allowance and Excess Baggage Charges
  • For information on Free Baggage Allowance and Excess Baggage Charges applicable on your relevant travel itinerary, please go to Booking Conditions.
prohibited items
Prohibited items

UNACCOMPANIED BAGGAGE


Baggage shipped as cargo shall consist of only personal wearing apparel and personal articles of a passenger. This includes portable musical instruments, portable typewriters, and portable sports equipment but excluding machinery, machine or spare parts, money, securities, jewelry, watches and plated ware, furs, films, cameras, tickets, documents, liquors, perfumes and articles of household furnishing, merchandise and salesman samples.

Note:

  • Shipments will be carried only between the same points (airports only) for which the passenger holds a ticket, provided that the baggage is delivered not later than the date of the passenger’s departure to an IATA accredited cargo agent.
  • The passenger using this facility must make a declaration of the contents of the baggage, complete all documents required for dispatch and customs, and be responsible for all additional charges for collection, delivery, and customs.
  • The baggage shall be cleared through customs by the passenger personally or by his agent.
  • It shall be within the discretion of the carrier on which flight the baggage is carried

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